Free, confidential & urgent assessments are available 24/7/365 by calling the Assessment & Admissions Team at 970.201.4299
For patients, family members & other professionals
If you or the person you are concerned about are currently in treatment for a mental health condition, your/their doctor or therapist can refer directly by contacting the Admissions Team at 970.201.4299
If you or a loved one is not currently receiving treatment for a mental health condition, you may walk-in to our Psychiatric Assessment Center at West Springs Hospital, North Avenue & 28 3/4 Road, Grand Junction, or call for an urgent assessment at 970.201.4299
Admissions may be voluntary, or in some cases involuntary.
If you are seeking information on someone you believe has been admitted
A patient’s medical records, including treatment plans, are confidential and individuals have the right to control the disclosure of information about themselves. They also have the right to decide who their information can be disclosed to. Except in special circumstances, a patient must sign an authorization in order for West Springs Hospital to be able to disclose ANYTHING about a patient to ANYONE, including confirming or denying if someone is or was a patient. Listening carefully to family members may be all West Springs Hospital staff is able to do during a phone call.
Patients often change their minds and may sign an authorization one day and revoke it the next, which means that contact with family & friends could change within 24 hours. Patients retain their right of choice even in cases where family disagrees. In cases where patients and family differ or oppose, patient rights and choices override family preferences and directives.
If you are the parent of a patient under the age of 15, or the legal guardian of a patient, you always have a right to receive information.